In this discussion, hosts Jeff Selingo and Michael Horn speak with Carrie Bartek from Wake Technical Community College and Randi Harris from Portland State University about how student achievement and student needs have changed since the pandemic.
“The proactive outreach to our students had to be exponentially grown. They weren’t reaching out to us for help. So we reached out to them: What do you need? How can we support you? And we did it in the moment of, do we need to send you a wifi hotspot? Do you need a laptop? How can we get that to you? And I think what stuck is, again, finding different ways to reach out,” said Randi Harris, describing Portland State University’s model for fulfilling student needs.